Are you a self-motivated, fast learner with an interest in the ecommerce and retail software industry?

If so, then shoot us your resume and cover letter. You never know when we may be searching for someone just like you.

We'll review and keep your info on file, and contact you if we feel you may be a good fit. 

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CURRENT OPENINGS

CLIENT SUCCESS SPECIALIST

POSITION TYPE: F/T, permanent

1. Most important soft skills and why

• Confident communication (written & verbal) – extensive communication with clients via Slack, phone, email and video conference. Substantial in-person interaction with senior technical teammates

• Time Management – constantly changing deadlines/deliverables requiring both advanced and ad hoc planning. This role will be focused on one client/account with multiple ongoing projects

• Detail-oriented – responsible for many moving pieces directly impacting client’s revenue/reputation

• Accountability – supervision, training and guidance are available however this position requires a self-sufficient and self-motivated professional who can work independently and occasionally handle remote requests/tasks outside of business hours

2. Top technical skills required

• Web development fundamentals (HTML/CSS)

• Technical requirement gathering

• Project management tools – eg. JIRA, MS Projects, Asana

• Slack

• Photoshop is a plus

3. Main duties and percentage of time doing each

35% communicating with client

35% summarizing client requirements and communicating them to tech team

10% QA testing

10% project management/administrative duties

10% additional duties/training/research as required

4. Top projects/priorities

Facilitating day to day activities of ecommerce website(s). This includes planning for and executing promotions as well as ongoing site changes and maintenance. Managing everything from initial mockups to a staging site, updating clients and receiving feedback throughout the development process.

THIS AN AWESOME ROLE BECAUSE…

it’s a client-facing position working directly with a signature cosmetics brand in an environment which provides significant learning opportunities and professional development. The ecommerce world is growing exponentially and this is a great place to gain valuable experience in that space. Satel Creative is an entrepreneurial but casual environment with an energetic young team. We strongly believe work/life balance, a comfortable dress code and views of False Creek are keys to day to day success!

MUST-HAVE SKILLS & nice-to-have skills:

1. EXPERT COMMUNICATIONS

2. WEB DEVELOPMENT (HTML/CSS)

3. CUSTOMER SERVICE EXPERIENCE

1. Knowledge of Shopify

2. Retail experience (pricing, sales/promotions, ecommerce)

3. Inquisitive, hungry to learn (not afraid to ask questions or voice opinions)

APPLY NOW

WEB DEVELOPER

POSITION TYPE: F/T, permanent

1. What are the top technical skills?

• Javascript

• CSS/SCSS

• HTML

2. What are the top 3 duties and percentage of time doing them?

60% Front end web development

20% Converting mockups to real world web pages/applications

20% Code refactoring

3. Top 3 projects

• Full side redesign (extremely high-volume ecommerce/retail business)

• Design and implement additional tools for an existing platform

• In-house custom application creation

4. Why would someone want to work on this team?

This is an opportunity for an inexperienced but hungry developer to get real world experience working directly with high level clients. There is significant training and support involved however, these are major retailers and millions of dollars in sales is dependent on the output of this position. Much of the work required is straightforward and our pace is fast but we foster a casual environment and boast an energetic and creative young team.

MUST-HAVE SKILLS & nice-to-have skills:

1. JAVASCRIPT

2. HTML/CSS

3. CRITICAL THINKING, DETAIL-ORIENTED, SELF-SUFFICIENT

1. jQuery, React, PHP

2. Liquid, Magento, exposure to Shopify

3. Photoshop (or further understanding of graphic design)

4. Ecommerce/retail experience 

APPLY NOW